All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Curations API Operational
90 days ago
100.0 % uptime
Today
Marketing API Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Agents Operational
90 days ago
100.0 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Composer Operational
90 days ago
100.0 % uptime
Today
Curations Dashboard Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Newsletters Operational
90 days ago
100.0 % uptime
Today
Polls Operational
90 days ago
100.0 % uptime
Today
Promotions Operational
90 days ago
100.0 % uptime
Today
Letterhead for Chrome Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.99 % uptime
Today
Outbound Email Deliverability (Shared Pools) Operational
90 days ago
99.99 % uptime
Today
Outbound Email Deliverability (Dedicated Pools) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Mailchimp Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
AI Operational
90 days ago
100.0 % uptime
Today
Authorization Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Curation Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Email Service Provider Operational
90 days ago
99.99 % uptime
Today
Metrics Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Transactional Emails Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Resolved • Issues Cloning Templates and Letters
Resolved - This incident has been resolved.
Apr 16, 08:47 EDT
Update - We are able to confirm that we've resolved the underlying issue - but note that people will likely need to refresh their browser for the changes to take affect. We will monitor for awhile longer.
Apr 15, 12:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 12:12 EDT
Update - Apologies for the radio silence. A patch is deploying that ought to resolve the underlying issue. When confirmed we will update the status.
Apr 15, 11:55 EDT
Identified - We've identified issues with users cloning newsletters, which affects the use of newsletter templates, where they are told "unfortunately, we weren't able to clone this newsletter." We are addressing the issue now.
Apr 15, 10:18 EDT
Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
[Mailchimp] Elevated Error Rates with Campaign Creation
Resolved - This incident has been resolved.
Apr 10, 16:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 14:17 EDT
Identified - We've identified the underlying issue and can confirm it's affecting a specific customer edge case. We are currently addressing, but this issue should not interfere with most users.
Apr 10, 13:58 EDT
Investigating - We are investigating an increase in errors related to Mailchimp campaign creation.
Apr 10, 13:42 EDT
Apr 9, 2026
[Resolved] Issues Curating Stories from the Curation Dashboard
Resolved - This incident has been resolved.
Apr 9, 15:34 EDT
Update - Thanks for your patience! We are just testing the patch and will deploy it shortly.
Apr 9, 15:07 EDT
Identified - We were able to identify errors when curating stories from the curation dashboard, and we are working on a patch.
Apr 9, 14:24 EDT
Apr 8, 2026
Browser Extension • Login Persistence
Resolved - This incident has been resolved.
Apr 8, 18:25 EDT
Monitoring - Our patch is deployed through the chrome web store and works like a dream. You may need to upgrade, but most Chromium browsers will automatically update.
Apr 8, 15:40 EDT
Identified - We have identified the underlying issue as one related to a prior incident (https://letterhead.statuspage.io/incidents/npm1z7nljgvb), which as part of addressing we introduced a misconfiguration with auth0 for some versions of the browser extension. We're are addressing this now through the chrome webstore, but we will be on google's timeline - so this incident may remain open for a bit.
Apr 8, 14:54 EDT
Investigating - There seems to be an issue affecting our browser extension (Letterhead for Chrome), where the extension is erroneously logging users out of their session. We are investigating the problem.
Apr 8, 14:18 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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