Resolved -
This incident has been resolved.
Jul 2, 12:23 EDT
Monitoring -
Our patch seems to have taken and things look resolved. We'll monitor for a few.
Jul 2, 12:08 EDT
Update -
A patch is currently being deployed. We expect this to be resolved within a few minutes.
Jul 2, 11:52 EDT
Update -
We have also identified that the issue has a very narrow blast radius - and that it only affects users with a specific early-access feature flag enabled, which is only in use in < 1% of our userbase. As such, we are restoring the status of our composer to "Operational" while we address the problem.
Jul 2, 11:46 EDT
Identified -
We identified the problem as a runtime issue. We're now addressing a fix.
Jul 2, 11:40 EDT
Update -
We can confirm that what you're seeing is an unstyled toolbar, and it doesn't actually translate to content in your newsletter if you preview. The issue appears to be a runtime error where those styles loaded for that toolbar aren't in the expected path.
Jul 2, 11:35 EDT
Investigating -
There is an issue currently in our newsletter composer that is failing to render the inline toolbar in a paragraph block, which is printing the font picker as if it were part of the paragraph text itself. We are currently investigating.
Jul 2, 11:21 EDT