All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Curations API Operational
90 days ago
100.0 % uptime
Today
Marketing API Operational
90 days ago
99.99 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Agents Operational
90 days ago
100.0 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Composer Operational
90 days ago
100.0 % uptime
Today
Curations Dashboard Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Newsletters Operational
90 days ago
100.0 % uptime
Today
Polls Operational
90 days ago
100.0 % uptime
Today
Promotions Operational
90 days ago
100.0 % uptime
Today
Letterhead for Chrome Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.99 % uptime
Today
Outbound Email Deliverability (Shared Pools) Operational
90 days ago
99.99 % uptime
Today
Outbound Email Deliverability (Dedicated Pools) Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Mailchimp Operational
90 days ago
100.0 % uptime
Today
WordPress Operational
90 days ago
100.0 % uptime
Today
Google Docs Integration Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
AI Operational
90 days ago
100.0 % uptime
Today
Authorization Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Curation Operational
90 days ago
100.0 % uptime
Today
Customer Support and Ticketing Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Email Service Provider Operational
90 days ago
100.0 % uptime
Today
Link Resolution and Enrichment Operational
90 days ago
99.99 % uptime
Today
Metrics Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Transactional Emails Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 23, 2026

No incidents reported today.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Human Support Chat Latency
Resolved - Everything's back in place. Come chat with us.
Aug 20, 13:11 EDT
Identified - Our support chat is currently experiencing some pretty extreme latency that may cause chats to fail. As we address this, to talk to someone in the meantime email support@tryletterhead.com.
Aug 20, 12:52 EDT

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

[Identified] Support Ticketing Slow-down
Resolved - This incident has been resolved.
Aug 17, 12:36 EDT
Identified - Because of an upstream outage (Github: https://www.githubstatus.com/), our ability to resolve some kinds of support needs will be a little slower than usual. We will continue to be quick to respond, however. Thanks for your patience.
Aug 17, 10:48 EDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Elevated Error Rates with AI Services
Resolved - This incident has been resolved.
Aug 14, 13:23 EDT
Identified - We've noticed an increase of error rates with some of our AI, and we have already identified the underlying cause.
Aug 14, 12:11 EDT

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Monitoring | Dynamic Subject Generation Fallbacks
Resolved - This incident has been resolved.
Aug 11, 13:33 EDT
Monitoring - Confirming that it's been a little more than an hour since the most recent sighting of this latency-rooted issue.
Aug 11, 12:35 EDT
Update - A relevant status update was just published by OpenAI (https://status.openai.com/incidents/01KZRE6ZA1RE1ZH4HQ111CX1S8#01KZRFQCZA33VWQKQ0G36KWWR6).
Aug 11, 10:32 EDT
Identified - We are still trying to address the issue of upstream LLM latency when creating subjects during automation runs, which will cause the automation to fallback to its original title. We already introduced new resiliency this morning, but we want to keep this status alive for the time being.
Aug 11, 10:11 EDT

Aug 10, 2026

Dynamic Subject Generation Issues
Resolved - This incident has been resolved.
Aug 10, 18:58 EDT
Identified - We've identified the underlying issue being namely the upstream LLMs powering subject generation are degraded (https://status.openai.com/incidents/01KZNZTPWMV06Z6TQNMY1R1QDR), and so our requests are throttled and Automations gracefully fallback to their original titles. We are using this opportunity to patch-in added resiliency and agnosticism to this service.
Aug 10, 17:41 EDT
Investigating - We are seeing for some customers that dynamic subject generation is failing for automations, where the title is gracefully falling back to the default template title. Manually triggering dynamic subject generation also feels laggardly. We are investigating.
Aug 10, 17:29 EDT
Polls Editor Issues
Resolved - This incident has been resolved.
Aug 10, 11:18 EDT
Update - We are continuing to monitor for any further issues.
Aug 10, 09:58 EDT
Monitoring - Our patch has deployed. The issue should be resolved with a browser refresh. We will monitor for awhile longer.
Aug 10, 09:54 EDT
Identified - We have already identified the cause: the overlay our modal appears on is missing an explicit vertical offset, so the panel falls back to its static position. A temporary workaround while we are patching is to shrink your screen as if you were editing your poll on mobile, and the editor will appear. A fix is already in progress.
Aug 10, 09:12 EDT
Investigating - We are investigating a display issue with our polls editor, which when engaged will dim the screen as if the modal ought to appear - but fails to fully launch the modal.
Aug 10, 09:07 EDT

Aug 9, 2026

No incidents reported.

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