Resolved -
This incident has been resolved.
Jul 24, 15:11 EDT
Update -
The queues have drained and deliveries are snappy. We are going to continue to monitor for awhile, but updating these components to "operational."
Jul 24, 14:48 EDT
Update -
Newly sent emails are still periodically delaying. You do not have to send them again, we are continuing to deliver them.
Jul 24, 12:58 EDT
Update -
The message queue continues to drain and we are still monitoring. Thank you for your patience.
Jul 24, 10:09 EDT
Update -
The outage appears to be resolved and our services have largely been unaffected. We are changing the various statuses to "Operational" but will leave this status update up for awhile.
Jul 24, 09:28 EDT
Update -
We are continuing to monitor for any further issues.
Jul 24, 09:01 EDT
Monitoring -
We are starting to deliver mail that had been affected by that regional outage. We are currently working through the queued messages.
Jul 24, 08:10 EDT
Update -
We are continuing to work on a fix for this issue.
Jul 24, 07:58 EDT
Identified -
The current assessment is that some outbound email delivery is blocked by this outage. Emails are continuing to be accepted and queued internally, and will be delivered as soon as the issue is resolved. You ought to expect that your newsletters stay in a "sending" status for a prolonged period.
Jul 24, 07:57 EDT
Investigating -
An ongoing AWS US West 2 region outage may result in delivery delays or temporary failures. We are assessing the outage's impact on our own service, actively monitoring the situation, and will provide updates as more information becomes available.
Jul 24, 07:23 EDT