Resolved -
Things have been stable for awhile now, so we will mark this as resolved. Thank you for your patience.
Mar 25, 16:49 EDT
Monitoring -
Auth0 has reported all its systems are operational, and from our perspective this seems true. We are updating our status to operational, and will monitor for awhile longer. Thank you for your patience.
Mar 25, 15:02 EDT
Update -
It's been a few minutes since our logs show errors connecting with Auth0, so we are going to reduce the severity to "degraded performance." We are likely going to keep this incident open as long as Auth0 is also reporting it.
Mar 25, 14:57 EDT
Update -
We are upgrading the status to "partial outage," as the Auth0 outage seems to be spreading across regions. We will keep you updated. https://status.auth0.com/
Mar 25, 14:46 EDT
Identified -
Our upstream authentication provider (Auth0) is suffering a partial outage, which is affecting our login and email notifications. Users may experience repeated login failure, and may not get transactional email notifications related to channel or organization management. Transactional email notifications use Auth0 to identify you, so note that email notifications are degraded because of an issue unrelated to actual email service. Newsletter sending and metrics are unaffected.
Mar 25, 14:33 EDT