All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Curations API Operational
90 days ago
100.0 % uptime
Today
Marketing API Operational
90 days ago
99.99 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Agents Operational
90 days ago
100.0 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Composer Operational
90 days ago
100.0 % uptime
Today
Curations Dashboard Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Newsletters Operational
90 days ago
100.0 % uptime
Today
Polls Operational
90 days ago
100.0 % uptime
Today
Promotions Operational
90 days ago
100.0 % uptime
Today
Letterhead for Chrome Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.99 % uptime
Today
Outbound Email Deliverability (Shared Pools) Operational
90 days ago
99.99 % uptime
Today
Outbound Email Deliverability (Dedicated Pools) Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Mailchimp Operational
90 days ago
100.0 % uptime
Today
WordPress Operational
90 days ago
100.0 % uptime
Today
Google Docs Integration Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
AI Operational
90 days ago
100.0 % uptime
Today
Authorization Operational
90 days ago
100.0 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Curation Operational
90 days ago
100.0 % uptime
Today
Customer Support and Ticketing Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Email Service Provider Operational
90 days ago
100.0 % uptime
Today
Link Resolution and Enrichment Operational
90 days ago
99.99 % uptime
Today
Metrics Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Transactional Emails Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Click Metrics Display Issue
Resolved - Good morning. After spot checking, every number appears to be in place. Thank you.
Aug 6, 06:55 EDT
Update - This is an unusually long-winded statuspage incident, so let's explain: there are a lot of processes that aggregate or rollup different metrics for different purposes, mostly for charts, and one has a bug that was aggregating unique clicks but not total non-unique clicks. The data is there, the aggregate was just empty. There is a process running now that is just identifying those empties and filling them. This may take awhile, but the patch of the underlying issue has already long-since been implemented, and now we're just filling the holes it left. Thank you for your patience.
Aug 5, 14:06 EDT
Identified - We've identified the underlying issue and are currently implementing a patch.
Aug 5, 09:25 EDT
Investigating - Good morning. Your clicks rollups in your analytics dashboards and your click counts in your metric editions are showing 0, even though there are clicks captured and your aggregated click and unique click counts are reporting. Rest assured that this is a display issue, not an issue with underlying click tracking. Stay tuned.
Aug 5, 08:14 EDT

Aug 5, 2026

Aug 4, 2026

Ticketing Latency
Resolved - This incident has been resolved.
Aug 4, 15:36 EDT
Monitoring - Feature requests, questions, and bug reports are now getting where they need to go. We'll monitor for awhile longer.
Aug 4, 14:30 EDT
Identified - This likely doesn't affect many, but our internal service that takes a feature request or bug you report through Penpal is slower than usual. If anything's urgent, don't hesitate to talk to a person.
Aug 4, 13:45 EDT
[Resolved, Monitoring] Front-end Routing Failures
Resolved - This incident has been resolved.
Aug 4, 10:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 09:55 EDT
Identified - We see a number of issues with our application routing (navigating among channels, etc.), that is stalling people's screens or showing them authentication errors. We have already patched instrumented a patch.
Aug 4, 09:38 EDT

Aug 3, 2026

Marketing API Latency
Resolved - This incident has been resolved.
Aug 3, 13:46 EDT
Monitoring - Woops. Sorry for the slow update. We identified the issue a long while ago and this has been resolved, but we are monitoring.
Aug 3, 12:41 EDT
Investigating - We are seeing some latency with the use of our Marketing API, in which requests are timing out here and there. We're currently investigating and will keep you posted.
Aug 3, 10:32 EDT
Dynamic Subject Latency in Automations
Resolved - This incident has been resolved.
Aug 3, 11:01 EDT
Investigating - We can see latency in dynamic subject generation that may cause automations with dynamic subjects to delay, as it's taking an extra long time for the subjects to write themselves. We are investigating and monitoring the issue. The blast radius is fairly small, but we will go ahead and set the Automation service to a status of "degraded performance."
Aug 3, 10:49 EDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Promotion Lookup with Elevated Errors
Resolved - This incident has been resolved.
Jul 28, 10:53 EDT
Identified - Good morning. We're addressing elevated error rates with Promotion lookups when loading promotions into templates or using the promotion calendar.
Jul 28, 09:08 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

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