Resolved -
This incident has been resolved.
Nov 13, 15:22 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 13, 14:58 EST
Update -
Just a status update: the issue is that an AB test actually contains multiple newsletter campaigns - variant A, variant B, and "everyone else." We have a calculation error (on the display side, not the tracking side) in which those metrics just aren't rolling-up under certain conditions. Thank you for your patience.
Nov 13, 12:20 EST
Identified -
For people sending AB Tests, we have identified an edge case where the "delivered" metric in your newsletter edition report is either too high or too low. This is a display calculation bug and ostensibly affects only the display. The numbers under the hood remain sound. We are working on a patch. Thanks for your patience.
Nov 13, 11:27 EST