All Systems Operational
Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
100.0 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Newsletters
Operational
90 days ago
100.0 % uptime
Today
Promotions
Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Email Service Provider Operational
90 days ago
100.0 % uptime
Today
Promotions API Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Promotion Campaign Click Display Issue
Resolved - Well, within 2 minutes of our posting this status update - we resolved the issue. Thank you for your patience. Clicks are now displaying correctly.
Sep 28, 06:57 EDT
Identified - We've identified this morning that organization promotion campaign clicks are displaying `0` for our alpha testers, when those campaigns most certainly have clicks. This is a visual bug only, and we will repair it this morning. Impression counts are unaffected.
Sep 28, 06:55 EDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023
Upgrade window
Completed - The scheduled maintenance has been completed.
Sep 24, 02:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:03 EDT
Scheduled - We are starting our scheduled system upgrade, which means Letterhead will be unavailable for the duration of this window. All processes are paused and will resume as normal when our maintenance window is closed. We appreciate your patience and we'll keep you posted.
Sep 23, 22:01 EDT
Sep 23, 2023
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
API SSL Certificate Expiry
Resolved - Things are back to normal. Thank you for your patience!
Sep 19, 13:10 EDT
Identified - We identified that one of our API endpoints has a newly expired SSL Certificate. We are updating this now, but this may register in your Promotions API integrations.
Sep 19, 12:40 EDT
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