All Systems Operational
Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
99.99 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Composer ? Operational
90 days ago
99.99 % uptime
Today
Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Promotions ? Operational
90 days ago
100.0 % uptime
Today
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Email Service Provider Operational
90 days ago
100.0 % uptime
Today
Promotions API Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Link resolution
Resolved - This issue has been resolved. No further action is needed - all published links will resolve as normal for all users.
Jul 26, 17:48 EDT
Identified - We have identified a temporary issue affecting links in published newsletters in some regions due to a vendor. The team is currently working on a resolution.
Jul 26, 17:45 EDT
Degraded performance
Resolved - This incident has been resolved.
Jul 26, 17:44 EDT
Identified - We have identified an upstream provider outage that is impacting us and causing intermittent performance issues on our site. Please reach out to us via email at support@tryletterhead.com, and our team will prioritize any support requirements until the outage is resolved by our provider.
Jul 25, 11:13 EDT
Update - We have disabled the chat option since we believe our third-party chat provider may be impacting site performance. We will continue to troubleshoot, but please reach out to us via email at support@tryletterhead.com, if you need to reach out to our team while we address this issue.
Jul 25, 10:49 EDT
Investigating - We have received reports of degraded performance during the login process. Our team is currently investigating, and we will provide an update as soon as possible. Thank you in advance for your patience.
Jul 25, 10:45 EDT
Jul 25, 2024
Jul 24, 2024
Degraded performance (Letterhead application slow to load)
Resolved - This incident has been resolved and performance has been returned to normal.
Jul 24, 19:43 EDT
Investigating - Our team has identified degraded performance of our application, and we are currently investigating. We will provide an update as soon as possible. Thank you in advance for your patience.
Jul 24, 15:29 EDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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