All Systems Operational
Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
100.0 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Composer ? Operational
90 days ago
100.0 % uptime
Today
Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Promotions ? Operational
90 days ago
100.0 % uptime
Today
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Email Service Provider Operational
90 days ago
100.0 % uptime
Today
Promotions API Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 24, 2024

No incidents reported today.

Oct 23, 2024

No incidents reported.

Oct 22, 2024
Elevated errors previewing newsletters
Resolved - This incident has been resolved.
Oct 22, 12:01 EDT
Monitoring - We discovered the cause in our templating engine and already resolved the issue. We'll keep this open to monitor, but we're restoring composer's status to "operational."
Oct 22, 11:33 EDT
Identified - We are seeing elevated reports of newsletter-preview generation errors, which users may encounter while trying to schedule their newsletter. Our team is currently investigating.
Oct 22, 11:28 EDT
Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Elevated transmission delays
Resolved - Things have been running smoothly for awhile now, so we will resolve this. Thank you for your patience.
Oct 15, 13:33 EDT
Update - It looks like newsletters are getting where they're supposed to go, so we're going to set the status to "operational" and keep monitoring for awhile longer.
Oct 15, 11:56 EDT
Monitoring - An upstream patch was implemented as early as 11:12 AM EST, and so we have just been monitoring and spot-checking on our end to ensure delivery is returning to normal.
Oct 15, 11:45 EDT
Identified - An upstream outage is impacting Letterhead's sending latency, and we are experiencing an elevated number of delays. Newsletters sent during this time might take extra long getting to their intended audience.
Oct 15, 11:09 EDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

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