All Systems Operational

Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
99.99 % uptime
Today
Archives Operational
90 days ago
99.99 % uptime
Today
Audience Operational
90 days ago
99.99 % uptime
Today
Composer ? Operational
90 days ago
99.99 % uptime
Today
Dashboards ? Operational
90 days ago
99.99 % uptime
Today
Promotions ? Operational
90 days ago
99.99 % uptime
Today
Newsletters ? Operational
90 days ago
99.99 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Authorization Operational
90 days ago
99.99 % uptime
Today
Automation Operational
90 days ago
100.0 % uptime
Today
Curation Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Metrics Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Promotions API Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
Audience Segment Creation Issue
Resolved - Folks can now create segments as expected. Thanks for your patience.
Jun 11, 09:24 EDT
Identified - We noticed that the option for users to create new audience segments is disabled pretty widely. When trying to create a segment, users are being told that for one reason or another they aren't allowed. The team has already identified the underlying problem, and we will restore the button shortly. Note that this is purely an issue inside of the app, and doesn't affect segment creation across APIs.
Jun 11, 08:11 EDT
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Letter Metric Delays
Resolved - This incident has been resolved.
Jun 5, 09:47 EDT
Update - Things appear to be operating smoothly. There are still some metrics catching-up, but we think the underlying issue is resolved. We'll keep monitoring for awhile.
Jun 4, 12:43 EDT
Monitoring - We have patched the underlying issue, but we'll be monitoring for awhile to ensure the pace of metrics collection keeps up.
Jun 4, 11:17 EDT
Identified - We have seen a number of letters stall in the "sending" status for a prolonged period, and the underlying cause is that the metrics for those are collecting too slowly. The newsletters have already successfully sent, but our system updates the "sending" status to "published" when certain metric thresholds are met. Because those aren't being met, some of you may think that newsletters are failing to go out.

This is not the case. We've identified the problem, and we are working to address the issue.

Note: newsletters are successfully sending on time, _and_ their metrics are being collected, but our system just isn't communicating one to the other correctly. Thanks for your understanding.
Jun 4, 09:51 EDT
Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

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