Update - The third-party outage is ongoing, and as a result, HTML block continues to be unavailable. If this is impacting you, please reach out to support@tryletterhead.com. Again, we apologize for any inconvenience this may cause and appreciate your patience.
Feb 21, 2024 - 14:28 EST
Monitoring - The third-party outage is ongoing, and as a result, HTML block continues to be unavailable. We apologize for any inconvenience this may cause and appreciate your patience.
Feb 20, 2024 - 14:07 EST
Investigating - Currently, our HTML validation service for HTML blocks is temporarily unavailable due to a third-party outage. As a result, HTML blocks will be disabled until the issue is resolved. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the situation.
Feb 20, 2024 - 10:15 EST
Applications Partial Outage
90 days ago
99.44 % uptime
Today
Archives Operational
90 days ago
100.0 % uptime
Today
Audience Operational
90 days ago
100.0 % uptime
Today
Newsletters ? Partial Outage
90 days ago
97.84 % uptime
Today
Promotions ? Operational
90 days ago
99.94 % uptime
Today
Services Operational
90 days ago
99.98 % uptime
Today
Email Service Provider Operational
90 days ago
100.0 % uptime
Today
Promotions API Operational
90 days ago
99.94 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 26, 2024

No incidents reported today.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This has been resolved (and we had resolved it a couple of hours ago, but failed to remove it from the status page). Thank you for your patience!
Feb 22, 18:25 EST
Identified - Payment processing through Stripe (for promotions and ad campaigns) is currently unavailable. Our team is working to restore payment service.
Feb 22, 14:11 EST
Feb 21, 2024

Unresolved incident: HTML Block validator.

Feb 20, 2024
Resolved - This incident has been resolved.
Feb 20, 11:19 EST
Update - We are continuing to monitor for any further issues.
Feb 20, 11:18 EST
Monitoring - The issue from our 3rd party service provider has been resolved, and we are not able to detect any further degraded performance. Our team will continue to monitor for the next 24 hours to ensure service has resumed full speed/efficiency.
Feb 19, 15:54 EST
Identified - We have identified the issue with a service provider and are working on a solution.
Feb 19, 12:33 EST
Investigating - We have received reports about slow performance across the Letterhead service for some users/actions, and are currently investigating. We'll post updates as soon as they are available.
Feb 19, 11:50 EST
Feb 19, 2024
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.