We are ready to put this one to bed. Thank you for your patience, and apologies for the hassle.
Posted Oct 09, 2026 - 12:34 EDT
Monitoring
The Promotion API errors are already coming down, the last being 9 minutes ago. We're going to upgrade the status to monitoring and keep our eyes on it for a moment.
Posted Oct 09, 2026 - 12:25 EDT
Update
The patch we've written is currently deploying and should start taking effect shortly.
Posted Oct 09, 2026 - 12:19 EDT
Identified
We are seeing elevated error levels with our Promotions API and have already identified the underlying cause. A patch is being implemented right now. Thanks for your patience.
Posted Oct 09, 2026 - 11:53 EDT
This incident affected: Applications (Promotions).