Test Email Functionality

Incident Report for Letterhead

Resolved

This incident has been resolved.
Posted Feb 07, 2024 - 22:40 EST

Monitoring

We appreciate the patience. Test emails should be working normally now. We'll monitor for awhile longer.
Posted Feb 07, 2024 - 21:29 EST

Identified

We've identified the cause preventing users from sending test emails. We are still working to resolve this issue, but want to reiterate that newsletter sends and newsletter automations are not affected. Thanks for your patience!
Posted Feb 07, 2024 - 20:47 EST

Investigating

We are currently investigating an issue reported about not receiving Letterhead test emails. Our team is actively investigating. We can confirm that automations and sends, in general, are working correctly.
Posted Feb 07, 2024 - 18:46 EST
This incident affected: Services (Email Service) and Applications (Newsletters).