It has been a moment since we updated you. AWS status is still "degraded" (https://health.aws.amazon.com/health/status), so we are going to keep this status posted, just in case.
Posted Oct 20, 2025 - 13:43 EDT
Monitoring
If you haven't heard, AWS has been experiencing partial outages all day. A huge chunk of the internet uses AWS, and some of Letterhead's features do too: mainly integrations. Our dashboard metrics may appear a bit laggy, or if you rely on in-app tutorial tooltips, you might find that those fail to render consistently. Our support chat may also be affected. Letterhead's core services, however, are not on AWS - so we don't expect significant impact.
All that said, we are monitoring the upstream situation, and we will let you know if it impacts you.