[Resolved] Login issues

Incident Report for Letterhead

Resolved

It looks like things have resolved. Thanks for your patience.
Posted Apr 29, 2025 - 15:29 EDT

Monitoring

Auth0, an authorization platform we use, has been reporting outages and other performance issues for the last hour. Some Letterhead customers have reported difficulty logging in as a result. As of this status update, services appear to be restored, but we will be monitoring for awhile.

This doesn’t impact API integrations, sending, curation, or metric collection.
Posted Apr 29, 2025 - 14:52 EDT
This incident affected: Services (Authorization).