[Resolved] Delayed newsletter automations

Incident Report for Letterhead

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 09:52 EDT

Monitoring

We identified the underlying issue in the delay and have ensured that any delayed automation has now processed. However, you may have experienced having a preview email arriving slower than normal, or a delay in actually sending a recurring newsletter. These have been resolved, but we'll continue to monitor.
Posted Oct 20, 2025 - 08:34 EDT

Identified

This morning we are noticing that some automated recurring newsletters are delayed in their processing. We are currently looking into the delay.
Posted Oct 20, 2025 - 08:23 EDT
This incident affected: Services (Automation).